Eastbourne Tennis Hospitality FAQs

No, the digital tickets can be downloaded via the LTA Courtside app on a mobile phone. Please ensure the phone with the ticket(s) has enough battery, as your tickets may need to be checked throughout the day.

Unless otherwise requested, seats for Love Fifteen are located in the South Stand and seat for Sky Lounge are located in the West Stand, on Centre Court. We endeavour the seat all guests in the party together. If you have any specific requests or requirements for seating locations, please add these via the MyAccount page. Accessible seating is available for those guests who need it. More information around this can be found in the 'Accessibility' section below.

Your ticket can be transferred to another guest via the LTA Courtside app. Full ticketing instructions will be sent to the lead booker, closer to the time.

Venue address: Devonshire Park, College Road, Eastbourne, BN21 4JJ

The Sky Lounge facility overlooks both Centre Court and Number 1 Court, so games are viewable from the hospitality suite.

For those in Love Fifteen, Centre Court is just a short 5-10 minute stroll away.

There are several ‘pay-as-you-go' car parks nearby that are in walking distance or offer park and ride to the Devonshire Park Lawn Tennis Club. We have listed some of these below, however please see Eastbourne Council’s website for more details.

NCP Trinity Road - Trinity Place, BN21 3BZ

Saffrons Sport Ground - Compton Place Rd, BN21 1EA

5 Acre Field - Lottbridge Drove, BN23 6HD

Western Lawns - Kings Parade, BN21 4EQ

The dress code is smart casual in all areas of hospitality, with a recommendation to avoid wearing ripped jeans, vests, trainers or sportswear. Seating on Centre Court is not covered, so we recommend you bring a hat.

As the Lexus Eastbourne Open is an outdoor event, you are advised to dress appropriately for the elements. For more details have a read of our 'What to wear to Eastbourne' blog.

We would recommend meeting your guests at your table in the hospitality suite. However, please note that all guests will need their digital tickets to enter the grounds and facility, so please ensure all guests have them before arrival to the tournament. Our hostesses will escort all guests to their tables when they arrive.

There is a security check before entering the grounds and bags will be search here. No bags larger than 40cm x 30cm x 30cm will be permitted into the grounds. Each person is permitted to bring a maximum of one bag per person and one small item per person (no larger than 20cm x 15cm x 15cm). You may also be asked to complete a 'sip-test' from any full water bottles before bringing them on site.

There is no minimum age restriction in the hospitality facilities. However, please note that the minimum age to watch the tennis on Centre Court is 6 years old, and every guest must have an allocated seat.

As this is a sports event with alcohol, we recommend that guests are a minimum of 18 years old. Any guests under this age will need to be accompanied by a responsible adult. 

Love Fifteen, located in the Welcome Building, is on the first floor with a slight lip at the door frame. The route through the front of the Welcome Building - the recommended entrance to the grounds for Love Fifteen guests - to the facility is on the flat, with a gentle incline.

Sky Lounge, located in the Centre Court building, is on the second floor and accessible via lift. The route from Gate 5 (the recommended entrance to the grounds for Sky Lounge guests) has a ramp from street level to the concourse, where there is then a lift to the facility on the ground floor.

We would encourage guests with any accessibility requirements (within the facilities or on Centre Court) to contact us at least 14 days before attending to discuss any accommodations that you may need. If we can accommodate these requests, we will ensure these are listed on the special requirements of the booking.

Please note that we only have a limited amount of wheelchair seating on Centre Court.

All of the staff in the hospitality facilities are aware of the Sunflower Scheme for Hidden Disabilities. If you wear a sunflower lanyard, they may ask if there is anything they can do to help, or if you feel comfortable doing so, please do approach them and ask for assistance.

The lead booker should add any guest dietary requirements via 'Manage guests & tickets' in their online account. Any allergies, severe intolerances or kosher requests need to be made no later than 14 days before the event. We always do our best to accommodate all dietary requirements, but requests made less than 5 days before the event cannot be guaranteed.

We occasionally employ the services of professional photographers/videographers to capture hospitality images for use by Keith Prowse across marketing activities, These may include, but are not limited to, our own and third-party uses. Please speak to a member of the hosting staff if you wish to be exempt from this activity.

Below is a quick and easy checklist to ensure you are ready for the Lexus Eastbourne Open:

1. Add all guests requirements to your booking through My Account at least 14 days before attending. The portal can be used to add special requirements, court seating requirements and dietary requirements.
   
   
2. Ensure you have allocated the digital tickets - via the LTA Courtside app - to each guest in your group. More information on how to do this can be found here. All guests must bring valid photo ID (a driving licence, passport etc.), with them on the day, and have their digital tickets ready for scanning from a mobile device.
   
   
3. Ensure all guests have read our FAQS and planned their travel to the event, as road closures, or train strikes, may affect plans.

Should rain stop play during the tournament, hospitality will be available as normal, and no refunds will be offered against this. Regarding the ticket on Centre Court element of the experience, the LTA's rain policy is as follows:

• If there is less than one-hour total non-consecutive play during the day, you are eligible for a full refund of the face value of the court ticket element
• If there is 1-2 hours total non-consecutive play during the day, you are eligible for a 50% refund of the face value of the court ticket element