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Edgbaston Cricket Hospitality FAQs
Ticket FAQs
How do I book hospitality for Edgbaston?
You can explore your hospitality experience on our Edgbaston event page. Featuring all available packages and facilities. With the ability to book directly online via our basket and checkout facility.
When will I receive my documentation?
E-tickets will be issued for each hospitality guest at Edgbaston through the Edgbaston App. Please view the document for full instructions on how to download the App, access your tickets and share tickets.
How do I access my tickets?
Tickets for the T20’s and international fixtures will ONLY be available via the Edgbaston App.
Tickets for The Hundred will ONLY be available via The Hundred App. To download the app please visit the App Store for iPhone or Google Play for Android.
How do I download the app?
More information on how to download the Edgbaston App is available in the guide here.
How do I share my tickets?
More information on how to share your tickets through the Edgbaston App is available in the guide here.
How do I use my in-app hospitality tickets?
More information on how to use your hospitality tickets through the Edgbaston App is available here.
Can you ensure that my ticket seats will be all together?
We endeavour to seat all clients together where possible.
Am I allowed to leave Edgbaston and then return later in the day?
Unfortunately, not. If you leave the stadium during the match, then you will not be able to return later in the day.
Am I allowed to leave Edgbaston and allow a colleague to replace me for afternoon tea?
Unfortunately not, tickets are non-transferable.
The Hundred ticket information
To find out how to share and redeem tickets - click here.
Why can't I see my tickets in The Hundred App - click here.
What is mobile ticketing and what will my ticket look like - click here.
How do I redeem a ticket that has been shared with me - click here.
Tickets should appear in The Hundred App up to 48 hours pre-event. If you have any further questions regarding your tickets or your booking, please get in touch with your account manager.
Venue FAQs
What is the difference between The Experience Club and The Experience Club Premium?
What is the dress code?
In the Warwickshire Suite, everyone is required to dress according to the strict smart dress code. For gentlemen, collared shirts are advised but smart non-collared tops are also permitted. Smart tailored shorts are acceptable. For ladies, tops and dresses may be sleeveless and smart sandals may be worn.
In all other facilities, smart casual is expected but collared shirts are not essential.
Although smart trainers and shoes are accepted in all facilities, ripped jeans, sports trainers and flip flops are strictly prohibited. Fancy dress is not acceptable.
We appreciate that fashion taste is subjective, but we reserve the right to refuse entry to anyone not adhering to the stated dress code accepted within hospitality at Edgbaston.
Where is the best place to meet my guests?
What are we not allowed to bring into the stadium?
Can I bring a camera into the grounds?
General FAQs
Accessibility information
All of our facilities are accessible, except for the Aylesford boxes. See the accessibility table to understand which facilities offer a disabled match seat:
|
Disabled Access |
Disabled Match Seat |
Disabled Toilet |
|||
|
Warwickshire Suite |
Lift via main entrance |
a |
On balcony outside facility (limited availability) |
a |
a |
|
Executive Boxes |
Lift via entrance E2 |
a |
Disabled guests are welcome to pull their wheelchair up to the boxes’ private balcony doors |
X |
X |
|
1882 Club |
Lift via E4/E5 (main entrance) |
a |
On balcony outside facility (limited availability) |
a |
a |
|
Experience Club |
Lift via E4/E5 (main entrance) |
a |
Located just outside of the facility to the left of the viewing balcony (pitch facing) |
a |
a |
|
Aylesford Boxes |
X |
X |
X |
||
|
Wyatt Boxes |
Lift via RES Wyatt entrance (gate E9) |
a |
Disabled guests are welcome to pull their wheelchair up to the boxes’ private balcony |
X |
a |
|
Wyatt Suite |
Lift via RES Wyatt entrance (gate E9) |
a |
Disabled guests are welcome to pull their wheelchair up to the facility balcony |
X |
a |
|
The International Suite |
Lift via RES Wyatt entrance (gate E9) |
a |
Disabled guests are welcome to pull their wheelchair up to the facility balcony |
X |
a |
|
Old Players’ Dining |
Lift via RES Wyatt entrance (gate E9) |
a |
Disabled guests are welcome to pull their wheelchair up to the facility balcony |
X |
a |
Who should I inform if my guests have dietary requirements?
Do you employ official photographers on event day?
Can I take photos at the event or use any official photography or logos?
Do I need anything before the event?
What will happen if it rains?
Vitality T20 Finals Day
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below:
(a) if the second semi-final does not achieve a result - a full 100% (match ticket value);
(b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final - a 50% refund (match ticket value). In no other circumstances can money be refunded.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day).
In this event, your match ticket (hospitality not included) will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.